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Privacy Policy

Last Updated: October 9, 2025
This Privacy Policy explains how Promoflix.ai, operated by Divinus Ventures LLC, collects, uses, and protects personal data.

1. Information We Collect

We collect the following categories of data:
a. Information You Provide
  • Name, email address, billing info, and payment details.
  • Uploaded videos, images, and project files.
  • Messages, support inquiries, or feedback.
b. Automatically Collected Data
  • IP address, browser type, operating system, device identifiers.
  • Usage data: pages visited, time spent, and actions taken.
  • Cookies, tracking pixels, and analytics tags.
c. From Third Parties
  • Social-login integrations or analytics platforms that share non-identifying data.
  • Publicly available information to verify business identity or compliance.

2. How We Use Information

We use data to:
  • Provide and improve our AI-video creation platform.
  • Process payments, subscriptions, and customer support requests.
  • Analyze usage, detect fraud, and enhance security.
  • Personalize features and recommend relevant content.
  • Communicate updates, promotional offers, or newsletters (opt-out available).
  • Comply with legal obligations.

3. Uploaded Video Data

Videos and related content uploaded by users may contain personal information (e.g., faces, voices, logos).
  • Videos are stored securely and processed only to render, analyze, or improve Services.
  • We do not publicly share your uploaded videos without consent.
  • You can delete uploaded content at any time via your account or by contacting us.
  • Aggregated, anonymized data may be used to improve AI models.

4. Cookies, Analytics & Marketing Tools

We use:
  • Google Analytics and similar tools to track website usage and performance.
  • Meta (Facebook) Pixel and ad-network pixels for retargeting and ad effectiveness.
  • Email-tracking pixels to measure campaign engagement.
  • You may disable cookies in your browser; however, this may limit certain features.

We use:

For more info on how to opt out of Google Analytics tracking, visit:

5. Data Sharing & Disclosure

We may share data with:
  • Service providers (hosting, analytics, payment processing, cloud storage).
  • Business partners and affiliates under confidentiality agreements.
  • Law-enforcement authorities where required by law.
  • In connection with a merger, sale, or business transfer.
We do not sell personal data.

6. Data Retention & Deletion

We retain personal data as long as necessary to provide Services, comply with legal obligations, or resolve disputes.
Users may request deletion of their account and associated data by contacting support@promoflix.ai.

7. Security

We use industry-standard encryption, access controls, and monitoring to protect data.
However, no system is completely secure, and you use the Services at your own risk.

8. International Transfers

Data may be processed in the United States and other countries. We use appropriate safeguards for cross-border transfers consistent with applicable law.

9. Your Rights

Depending on jurisdiction (GDPR, CCPA, etc.), you may have the right to:
  • Access, correct, or delete your data.
  • Request data portability.
  • Opt-out of marketing communications.
  • Object to or restrict processing.
To exercise rights, contact us at support@promoflix.ai.

10. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided data, please contact us for deletion.

11. Policy Updates

We may revise this Policy periodically. Updates will be posted here with the revised date. Continued use signifies acceptance of any updates.

12. Contact

Divinus Ventures LLC
3550 North Goldwater Blvd, Scottsdale AZ 08521
support@promoflix.ai

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